- Our Guarantee
We believe in our quality products and service so if you are unhappy with your purchase, we offer a full refund or store credit. We openly encourage you to talk with us about your customer experience and product satisfaction so that we can continue to improve our service to you.
We trust in the products that we stock and are more than happy to provide information or offer practical advice on their use and application. Our knowledgeable and experienced staff are happy to provide any information about any of the products that we stock and the services we offer.
Newtown Art Supplies believes in the quality of our products which is why we offer our online customers a Satisfaction guarantee. If you receive any item that is not as it is described on our website and it is unused in original packaging we'll credit the item purchased for exchange, or refund, no questions asked!
Postage costs will need to covered by the purchaser.
Returns can be sent to:
Newtown Art Supplies
15 Wilson St., Newtown,
NSW 2042, Australia.